SHIPPING


Singapore orders:

  • We offer free shipping within Singapore for all online purchases unless otherwise stated. You may also choose to pick up your order personally in-store.
  • Online orders will be processed within 1-3 working days and delivered within 3-5 working days.
    Delivery time frame may vary.
  • Size A2 and 50x70 art frames can only be collected in-store. 
  • We recycle as often as we can so some orders are delivered to you in pre-used boxes.


International orders:

  • We use DHL and Singpost for international shipping. Rates are subject to your destination and calculated by volume and weight. Shipping rates are finalised at checkout. 
  • All orders will be processed within 3-5 working days. Delivery time frame takes between 7-20 working days and is subject to your destination. Noden is not responsible for any delays caused by customs or carrier. 
  • Import duties and taxes may incur at customs for overseas customers upon receipt and is to be paid by the customer. 
  • We do not ship size A2 and 50x70 art frames out of Singapore.
  • We ship internationally for vintage furniture, feel free to get in touch for shipping quotes.
  • We recycle as often as we can so some orders are delivered to you in pre-used boxes.
 

EXCHANGES & RETURNS
 

  • All returns and exchanges can only be done in-store and within 14 days of notifying us for customers in Singapore.
  • We reserve the right to not process any exchange if item(s) is sent back to us without prior authorization or after 14 days of notifying us, or show any signs of wear, misuse or damage for all local and international orders.
  • We reserve the right to not process any exchanges and returns if the item/s are not in their original packing, including protective foil removed from art frames.
  • If you wish to exchange the item for another item, the new item must be of the same value or higher.
  • We do not accept returns or exchanges for in-store and online purchases on vintage items, sale items and framed art.
  • International customers are responsible for shipping fees incurred for returning any item(s). Shipping fees are non-refundable.
  • International shipping fees apply accordingly for all exchange items to be shipped out of Singapore. 

 

Unfortunately we do not offer refunds, returns or exchanges for vintage items purchased in-store or from Nodenhome.com because each piece is unique, and it is expected that vintage items have some form of age appropriate wear & tear. We endeavour to be as clear as possible with our photos and descriptions of each piece. - Noden